Policies
All orders ship FOB Origin (FOB Shipping Point). Title and risk of loss pass to you when we hand your order to the carrier at our facility. You pay shipping charges, which are not refundable. Optional shipping insurance, if offered at checkout, is your choice.
We do not accept returns or offer refunds or exchanges once an order is placed. Exceptions are defects covered by the applicable limited warranty and rights that cannot be waived under applicable law.
If your product arrives with a verifiable manufacturing defect, email support@ultrashieldprotection.com within 7 days of delivery with your order number and photos. At our sole option, we may repair, replace, or issue credit for the affected item. This does not create a general right of return.
After carrier pickup, the carrier is responsible for transit delays, loss, or damage. File any claim directly with the carrier. Inspect packages on delivery and note visible damage with the carrier. We will help by sharing tracking, photos, and shipping records.
Read the full shipping terms and returns terms.
